Consumer Rights MCQ Quiz

30 questions

1. Who is a consumer?

   1. False or deceptive product claims
   2. To avoid unsafe or ineffective products
   3. Purity of precious metals
   4. Person buying goods or services for use

2. What is consumer exploitation?

   1. Right to remedy or compensation
   2. Unfair practices against buyers
   3. Product with a fault in quality or performance
   4. Proof of purchase for complaints

3. What is Right to Safety?

   1. They prevent quantity-related cheating
   2. It provides information for informed choice
   3. Unfair practices against buyers
   4. Protection from hazardous goods and services

4. What is Right to Information?

   1. Seek remedy and retain evidence
   2. Product with a fault in quality or performance
   3. Information about quality, quantity, price and ingredients
   4. They prevent quantity-related cheating

5. What is Right to Choose?

   1. Purity of precious metals
   2. Choice among available goods and services
   3. Specified repair or replacement support
   4. Forum for consumer dispute redressal

6. What is Right to be Heard?

   1. Consumer interests considered in forums
   2. Buyers may have less information and bargaining power
   3. Checks information and keeps purchase proof
   4. Choice among available goods and services

7. What is Right to Seek Redressal?

   1. Right to remedy or compensation
   2. Information about quality, quantity, price and ingredients
   3. Person buying goods or services for use
   4. Forum for consumer dispute redressal

8. What is consumer education?

   1. To assess price, quality and suitability
   2. Quality of agricultural products
   3. Learning rights and responsibilities
   4. Seek remedy and retain evidence

9. What does ISI indicate?

   1. Protection from hazardous goods and services
   2. It provides information for informed choice
   3. Conformity to specified standards
   4. Shortcoming in a service

10. What does Hallmark indicate?

    1. It provides information for informed choice
    2. Purity of precious metals
    3. Learning rights and responsibilities
    4. Choice among available goods and services

11. What does Agmark indicate?

    1. Purity of precious metals
    2. Quality of agricultural products
    3. Product with a fault in quality or performance
    4. Forum for consumer dispute redressal

12. Why check expiry dates?

    1. Effort to inform consumers
    2. To avoid unsafe or ineffective products
    3. To assess price, quality and suitability
    4. Person buying goods or services for use

13. What is MRP?

    1. Seek remedy and retain evidence
    2. Effort to inform consumers
    3. Maximum Retail Price
    4. Conformity to specified standards

14. Why ask for a bill?

    1. It provides information for informed choice
    2. To avoid unsafe or ineffective products
    3. Proof of purchase for complaints
    4. Person buying goods or services for use

15. What is adulteration?

    1. Adding inferior or harmful substances
    2. Maximum Retail Price
    3. Purity of precious metals
    4. It helps assess quality and safety

16. What is misleading advertising?

    1. To avoid unsafe or ineffective products
    2. Shortcoming in a service
    3. False or deceptive product claims
    4. Protection from hazardous goods and services

17. Why is standardisation important?

    1. Right to remedy or compensation
    2. Checks information and keeps purchase proof
    3. It helps assess quality and safety
    4. Specified repair or replacement support

18. What do consumer organisations do?

    1. Protection from hazardous goods and services
    2. Quality of agricultural products
    3. Awareness and complaint support
    4. Unfair practices against buyers

19. What is a consumer court?

    1. Forum for consumer dispute redressal
    2. Purity of precious metals
    3. Proof of purchase for complaints
    4. Right to remedy or compensation

20. What is a warranty?

    1. Choice among available goods and services
    2. Specified repair or replacement support
    3. To assess price, quality and suitability
    4. Awareness and complaint support

21. What is a defective product?

    1. Product with a fault in quality or performance
    2. To avoid unsafe or ineffective products
    3. False or deceptive product claims
    4. Choice among available goods and services

22. What is deficiency in service?

    1. False or deceptive product claims
    2. Shortcoming in a service
    3. They prevent quantity-related cheating
    4. Learning rights and responsibilities

23. Why are consumer rights necessary?

    1. Buyers may have less information and bargaining power
    2. Consumer interests considered in forums
    3. Adding inferior or harmful substances
    4. Learning rights and responsibilities

24. What is a responsible consumer?

    1. Buyers may have less information and bargaining power
    2. Purity of precious metals
    3. Adding inferior or harmful substances
    4. Checks information and keeps purchase proof

25. Why is labelling important?

    1. It provides information for informed choice
    2. To avoid unsafe or ineffective products
    3. Shortcoming in a service
    4. Purity of precious metals

26. What should a consumer do about a defect?

    1. To assess price, quality and suitability
    2. Seek remedy and retain evidence
    3. They prevent quantity-related cheating
    4. Person buying goods or services for use

27. What is a consumer awareness campaign?

    1. To avoid unsafe or ineffective products
    2. Consumer interests considered in forums
    3. Effort to inform consumers
    4. Awareness and complaint support

28. Why are consumer movements important?

    1. Consumer interests considered in forums
    2. To avoid unsafe or ineffective products
    3. Maximum Retail Price
    4. They promote accountability

29. Why are accurate weights important?

    1. Seek remedy and retain evidence
    2. They prevent quantity-related cheating
    3. It helps assess quality and safety
    4. Choice among available goods and services

30. Why compare products?

    1. Adding inferior or harmful substances
    2. Consumer interests considered in forums
    3. Effort to inform consumers
    4. To assess price, quality and suitability

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